Successful companies find the best way to earn long-term loyalty means activating four elements of customer experience: Vision, Empathy, Alignment …
WHAT ARE THE FOUR ELEMENTS OF A CUSTOMER EXPERIENCE MODEL? Read More »
Losing a customer isn’t fun, especially if they love your product. When a customer says, “I love what you do, …
WHY EFFECTIVE INTERNAL COMMUNICATION IS CONSIDERED IMPORTANT Read More »
Improving communication in an organization starts with thinking of employees as internal customers. Yes, it’s true they are there to …
WAYS TO IMPROVE COMMUNICATION IN AN ORGANIZATION Read More »
Effective internal communication in a company is crucial for a successful impact on revenue and relationships with existing, loyal customers. …
HOW SHOULD YOU EFFECTIVELY COMMUNICATE IN SALES? Read More »
When business leaders try to answer the question, “what is effective internal communication,” they can often get this idea confused …
When responsibility for customer retention is dispersed throughout a company it impacts revenue and relationships with existing customers, but it can also hurt sales efforts with new customers. Fortunately, there’s a simple way to combat these problems.
