GROWING YOUR BUSINESS
DOESN'T HAVE TO BE HARD

aligned customer experience for long-term customer success

"Working with Ali was amazing. A game changer. My business saw more repeat customers and more word of mouth. If I hadn’t worked with her, I think I’d be miserable, working my fingers to the bone. I wouldn’t have had the success with keeping my staff. My energy wouldn’t have been conducive to them sticking with me. I would have lost interest in my own business. Every year since I’ve worked with Ali has been an improvement."

"We are setting a best practice standard for associations across the US thanks to our work with Ali. Plus, she identified a tactical opportunity that will save significant time and money in our department and across the entire organization. Working with Ali has produced fast results that will generate long-term impact. What a great experience!"

“As a services business, our most important focus is on our clients. They are the reason why we do what we do. While we’ve always served them well, we know we can serve and support them better. Ali’s book gave us that structure with concrete, actionable next steps to increase client satisfaction and implementation of our work. Her unique focus on examples from tech and startup companies made the book even more impactful because it spoke to who we are and who we serve.”

“As part of Ali’s one-hour seminar, I set a goal and left the room with a plan to make it happen. Not only did I meet my goal, but I also landed a job in my dream career! Without Ali’s guidance on goal setting and taking action, I may never have started this journey.”

“Ali is a gem. She is a brilliant storyteller and engages her audience through real experiences and cool stories. I found myself intrigued and taking notes one minute while learning something new and then laughing the next. Ali has spent her career connecting the dots between the employee experience and the customer experience; she brings examples and situations to life to help audience members move their organizations forward. I walked away from her talk with practical, simple solutions eager to implement the ideas she shared.”