your journey to customer retention &
lucrative customer loyalty
HOW DOES NETFLIX CALCULATE CHURN?
Every company needs to think about their churn rate. As a company that has made churn reduction strategies an artform,
Customer Retention Articles
HOW DO YOU CALCULATE CHURN RATE IN EXCEL?
Calculating churn rate in Excel is a quick and easy way to identify customer turnover. You can simply build the
WHAT CAUSES CUSTOMER CHURN?
To say that customer churn is a problem for companies is obvious. We all know that losing customers is bad
HOW DO YOU CONVERT ANNUAL CHURN TO MONTHLY?
Churn is a crucial metric to SaaS companies and any subscription-based business for that matter. For SaaS companies to grow
HOW DO YOU MODEL CHURN RATES?
Before we answer the question of “how do you model churn rates,” let’s clarify a few assumptions about our task.
HOW DO YOU CALCULATE ANNUAL CHURN RATE?
Why should you care about, let alone calculate your company’s annual churn rate? Generally, companies want to understand the extent