Some people might think a commodity business has no opportunity for differentiation. Those people would be wrong – and the …
EVEN A COMMODITY BUSINESS CAN IMPROVE CUSTOMER RETENTION VIDEO Read More »
Do you like to watch? I mean webinars, of course! Jeez, what kind of operation do you think I’m running …
WATCH, LISTEN OR READ – A MULTIMEDIA EXTRAVAGANZA Read More »
Why do SO many venture-backed companies get stuck in the vicious cycle of customer churn? Long-term customers are the fuel …
THE VICIOUS CYCLE OF CUSTOMER CHURN AND HOW TO STOP IT Read More »
Retailers around the world are facing an unprecedented challenge: How do you get customers to buy from a store when …
ONE RETAILER’S SUCCESS IN KEEPING CUSTOMERS DURING COVID: STEAL THESE TIPS Read More »
If you suddenly had hand sanitizer for sale, where would you sell it? David Simnick, founder of Soapbox had to …
As a business leader, you’re probably processing a lot of information right now. At home, at work and in your …
BUSINESS LEADER – HERE’S ACTION YOU CAN TAKE TODAY Read More »
School is in session! And entrepreneurial leadership is today’s topic. This month I’ve been on the road, going back and …
ENTREPRENEURIAL LEADERSHIP IMPACTS CUSTOMER LOYALTY – AUDIO Read More »
