Communicating with Customers

HOW SHOULD YOU EFFECTIVELY COMMUNICATE IN SALES?

Communication, Customer Retention Articles / Communicating with Customers, customer experience strategy, Internal communication

Effective internal communication in a company is crucial for a successful impact on revenue and relationships with existing, loyal customers. …

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HOW IS CUSTOMER INFORMATION LIKE A GUN?

Customer Retention Articles / Communicating with Customers, Customer Connection, Customer Loyalty, Referrals, Retention Systems

There’s an old quote by the playwright Chekhov. It’s not technically about customer information, but it could be. The quote …

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