Lack of communication between departments

measuring tap - what is effective communication?

WHAT IS EFFECTIVE INTERNAL COMMUNICATION?

Internal Communication / , ,

When business leaders try to answer the question, “what is effective internal communication,” they can often get this idea confused with “what is good internal communication.” Good communication can be reduced to a simple matter of frequency. If you are repeating your value propositions and mission statement over and over, you might think this is …

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A COMMON CUSTOMER EXPERIENCE PROBLEM – AND HOW TO AVOID IT

Customer Retention Articles / , , , , , ,

When responsibility for customer retention is dispersed throughout a company it impacts revenue and relationships with existing customers, but it can also hurt sales efforts with new customers. Fortunately, there’s a simple way to combat these problems.