CUSTOMER LOYALTY
Customer loyalty is when a person or organization does business with your company on a repeat basis. Does that sound …
Customer Connection
CUSTOMER EXPERIENCE
Customer experience is the perspective customers have of your business, both during and after their initial buying journey. This perspective …
THREE CUSTOMER LOYALTY IDEAS TO KEEP LONG-TERM CUSTOMERS
“You can’t please everyone all the time.” You probably first heard this quote when you were a child, from a …
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GROW YOUR BUSINESS: 10 GREAT TIPS
It’s easy to grow your business with a proven system. Here are ten effective ways to add profit to your small business with the customers you already have.
HOW IS CUSTOMER INFORMATION LIKE A GUN?
There’s an old quote by the playwright Chekhov. It’s not technically about customer information, but it could be. The quote …
THE ONE-TWO PUNCH TO UNLEASH WORD OF MOUTH MAGIC
Word of Mouth. It’s that magic businesses strive to build. But how? Last night I went out for dinner to …
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10 AWESOME CUSTOMER RETENTION STRATEGIES – PUT THEM TO WORK
The fastest and easiest way to grow your business is by creating more revenue from your existing customers. Here are my Top 10 Tips for customer connection that adds profit with the customers you already have.
HOW TO WRITE THE BEST EMAIL FOR CUSTOMER SUCCESS
Email marketing is the most effective way to activate and retain existing customers – and entice them to come back to you faster. Here’s how to write the best email.
MY AHA MOMENT
Being sensitive isn’t a bad thing – it can help you build a heart-centered business where customers feel valued – but balance it with good business sense.