your journey to customer retention &
lucrative customer loyalty

Customer Churn
ANNUAL CHURN RATE
“When customers feel seen, heard, and valued, they get invested in their relationship with your company.” – Ali Cudby CEO

Customer Churn
CHURN RATE FORMULA
“In life and in business, relationships take effort. Cultivating loyalty requires time and attention.” Wise words from Alignmint’s CEO, Ali

Customer Churn
CHURN RATE CALCULATOR
Without customers, there’s no business. To keep a healthy revenue stream flowing requires organizations to really understand their customers—what makes

Customer Churn
THREE KEYS TO LONG-TERM CUSTOMERS
The impact of one bad experience can be detrimental to a business and can even lead to customer churn. For

Customer Churn
CUSTOMER CHURN
When thinking about success, it’s great to highlight all the victories you’ve won. But it can be hard to gauge

Customer Experience
CUSTOMER EXPERIENCE STRATEGY FRAMEWORK
You’ve probably heard of customer experience, also known as CX. It continues to be a popular topic, and it’s more