Originally posted: April 29, 2015. Updated September 14, 2020. I initially wrote this post after a visit to my brother and his family in Los Angeles. Right now, I miss my family. Heck, I even miss the annoyance of travel. And I really miss the fun, silly doughnut tradition my nephew and I created. Here’s …
I love stories about amazing customer experiences. You can get inspired by what other people do well. Create wow customer moments and you’ll boost your business by creating the most loyal customers.
Three steps to improve customer experience to boost your profits. Service is the least expensive way to grow your business.
“Buy me some peanuts and Cracker Jacks, I don’t care if I ever get back…” Whether you’re a baseball-loving American or not, you probably know that line from the infamous song Take Me Out to the Ball Game. If you’re a business owner, though, you never, ever want to actually hear the words, “I don’t …
Recently, a friend of mine posted a picture from a cramped Spirit Air flight, complaining about the tiny seat, the delays, the upcharges…basically everything. “Never again,” was her exact quote. The discomfort wasn’t worth the lower price, according to my friend. I flew Spirit Air – exactly once – and had the same reaction. Never …
SPIRIT AIR SUCKS – WHICH IS GREAT FOR YOUR BUSINESS Read More »
