CUSTOMER LOYALTY EXAMPLES
“You can’t please everyone all the time.” You probably first heard this quote when you were a child, from a …
Customer Retention
THREE CUSTOMER LOYALTY IDEAS TO KEEP LONG-TERM CUSTOMERS
“You can’t please everyone all the time.” You probably first heard this quote when you were a child, from a …
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HOW DOUGHNUTS CREATE LOYAL CUSTOMERS
Originally posted: April 29, 2015. Updated September 14, 2020. I initially wrote this post after a visit to my brother …
THE KEY TO UNLOCK LONG-TERM, LOYAL CUSTOMERS
Your long-term, loyal customers are in jeopardy. Right now. Your competitors are circling. They’re baiting their hooks, hoping to lure …
ARE YOU WASTING MARKETING DOLLARS?
Right now, companies are scrambling to rethink sales and marketing efforts. You can’t afford to be wasting marketing dollars, but …
TAKE THE NEXT STEP TOWARD CUSTOMER RETENTION
When I wrote Keep Your Customers, my goal was to create a roadmap to equip business leaders with the steps …
HOW TO STOP WASTING TIME AND MONEY AS YOU GROW YOUR COMPANY
When it’s time to invest to grow your company, wasting time and money is the opposite of what you need. …
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STEAL THIS IDEA FOR VIP CUSTOMERS
How do you reward your VIP customers to drive loyalty and profitability? When I started dating my now-husband, the awesome …
THE ONE-TWO PUNCH TO UNLEASH WORD OF MOUTH MAGIC
Word of Mouth. It’s that magic businesses strive to build. But how? Last night I went out for dinner to …
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HOW TO WRITE THE BEST EMAIL FOR CUSTOMER SUCCESS
Email marketing is the most effective way to activate and retain existing customers – and entice them to come back to you faster. Here’s how to write the best email.