IS THE CHURN VIRUS HOLDING YOUR BUSINESS BACK?

Most leaders know customer churn is bad for growth – this isn’t news. But the extent of the financial impact is often more severe than they realize. In fact, for investment-backed companies that aspire to exit or IPO, a company can grow at a 100% compound annual growth rate and see over 90% retention and still fail to hit essential revenue targets.

Tim Conder and Ali Cudby of Alignmint Growth Strategies have prepared this whitepaper to offer you a closer look at the impact customer churn can have on your business as you reach for key revenue goals—and highlight the steps you can take to cure the churn virus once and for all.