Insights, tips and articles to help your journey to lucrative, loyal customers

Articles, videos, podcasts and more!
If Ali helped create it, here’s where you’ll find it.

Customer Retention Articles

Running Your Business On Cruise Control

Sometimes running a business can be stressful, especially when you see someone else who seems to be running their business on cruise control. They’re living the high life AND raking in the cash while you’re going and going without getting anywhere.

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Customer Retention Articles

Creating Customer Love – PODCAST

Want to know the secrets to creating customer love? Recently, I was interviewed by the amazing Nancy Marmolejo for her Itenco podcast to talk about this exact topic. We explored the world of customers. More specifically, we talked about strategies for business leaders to extend customer relationships beyond the single transaction to create true engagement. True engagement

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