HOW DO YOU CALCULATE CHURN RATE?
It’s important to know how to calculate customer churn rate in a company, but churn rate is only one small …
WHAT IS YOUR CHURN RATE?
If your company can’t answer the question, “what is your churn rate,” it’s much more difficult to solve the problem …
ANNUAL CHURN RATE
“When customers feel seen, heard, and valued, they get invested in their relationship with your company.” – Ali Cudby CEO …
CHURN RATE FORMULA
“In life and in business, relationships take effort. Cultivating loyalty requires time and attention.” Wise words from Alignmint’s CEO, Ali …
CHURN RATE CALCULATOR
Without customers, there’s no business. To keep a healthy revenue stream flowing requires organizations to really understand their customers—what makes …
THREE KEYS TO LONG-TERM CUSTOMERS
The impact of one bad experience can be detrimental to a business and can even lead to customer churn. For …
CUSTOMER CHURN
When thinking about success, it’s great to highlight all the victories you’ve won. But it can be hard to gauge …
CUSTOMER LOYALTY EXAMPLES
“You can’t please everyone all the time.” You probably first heard this quote when you were a child, from a …
THE SURPRISING BYPRODUCTS OF CUSTOMER EXPERIENCE STRATEGY
Creating an effective customer experience is more than just ensuring your customers receive the products and services they desire in …
THE SURPRISING BYPRODUCTS OF CUSTOMER EXPERIENCE STRATEGY Read More »
WHAT IS CUSTOMER CHURN AND WHY IS IT IMPORTANT?
In any company the question, “what is customer churn and why is it important” should be front and center across …